BiM Elevator maintains and services not only our own but all other major brands of equipment as well. Our preventative maintenance philosophy results in an industry-leading call-back ratio of less than one call-back, per unit, per year on Mitsubishi Electric equipment. This same philosophy also reduces call-backs on all major brands of equipment. At BiM Elevator, we start with a reliable product and exacting installation methods. Our trained service technicians focus on a detailed preventive maintenance program, rather than responding to callbacks. Because we adhere to regularly scheduled maintenance practices, we replace parts before they wear out, ensuring that BiM Elevators and escalators maintain our high level of quality and continue to run seamlessly. The result is a cycle of quality product and service for the life of the building, guaranteeing the smoothest, quietest and most reliable elevators and escalators possible.